Website Privacy Statements
The following is our policy statement that is noted on the footer of our website: www.cowdy.co.nz
This policy explains how and when Cowdy & Co Ltd collects personal information, what we do with it and your right to see or change it.
We don’t use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site (including in terms linking to the site).
Collection, storage and use of personal information
No need to disclose personal information except in the instance of submitting a tenancy application & others. You will only be asked to disclose personal information relevant to the completion of this application.
When booking in for a viewing through our website to attend an open home at a rental property, you will be required to provide your contact information. This is to ensure the relevant Property Manager is able to contact you regarding the property and viewing(s) registered for.
You can use the site — including completing user research tasks, submitting appraisal requests, subscribing to the newsletter — without disclosing any personal information.
Your disclosure of personal information
You may choose to disclose personal information to us when you give feedback or in submission forms. This information can be viewed by site administrators and sometimes third-party contractors who administer or work on the site, or who work on special projects with us.
Don’t send us sensitive personal information or include any sensitive personal information in submission forms.
Holding of information
If you provide personal information, it’s held by Cowdy & Co Ltd. It may be shared with third-party contractors to the extent necessary for them to administer or work on the site, or to work on special projects with us. E-mail addresses are not made available to the public. Unless required by law, we won’t publicise the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.
Use of personal information
We’ll only use personal information provided to us for the purpose of:
- processing a tenancy application
- booking property viewings
- distribution of newsletters
- database management
- administering, evaluating and improving the site
- improving our services, and
- communicating with you, including responding to your feedback and information provided in submission forms.
Feedback is important and is used to evaluate and improve the site. If you provide feedback by email, that feedback is sent to the Company’s administration team.
If you provide us with a submission form, that submission form will be sent directly to the administration of the Company. We may pass on relevant content from that submission form to other people within the Company. This could include your email address and other identifying information.
Statistical information and cookies
We may collect statistical information about your visit to help us improve the site. This information is aggregated and doesn’t identify you personally. It includes:
- your IP address
- the search terms you used
- the pages you visited on our site and the links you clicked on
- the date and time you visited the site
- the referring site (if any) from which you clicked through to this site
- your operating system, for example Windows XP, Mac OS X
- the type of web browser you use, such as Internet Explorer, Chrome or Mozilla Firefox
- other things like your screen resolution and the language setting of your browser.
Use of statistical information
The statistical information referred to above can be viewed by site administrators and certain other analysis personal contracted to the Company.
What are cookies?
For more general information on cookies see the Norton website section “what are cookies”
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The cookies we set
Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribe/unsubscribed users.
Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
Please contact us if you have any further queries.
Records and disclosure statement
Your emails and contributions to the site may constitute public records and be retained to the extent required by the Public Records Act 2005. We may also need to disclose those materials under the Official Information Act 1982
Correcting your personal information
Under the Privacy Act 2020, you have the right to access and ask us to correct any of your personal information provided to us in connection with your use of this site.
Contact us if:
- you would like to see or change your personal information we have stored, or
- you have any concerns regarding your privacy
- we may require proof of your identity before being able to provide you with any personal information.
The Privacy Officer
If you have a privacy complaint
If you’re not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner.
Contact details for the Office of the Privacy Commissioner are: